Processing time
After receiving your order confirmation email, all orders are processed the same day if ordered before midday Monday to Friday (excluding bank holidays) and the next working day if ordered after midday. You will also receive another notification when your order has been dispatched.
We will send you an email if any circumstances may cause any delays.
Free Delivery*
- Royal Mail Tracked 48 (2–3 working days) on all orders over £40
- Upgrade to Royal Mail Tracked 24 (1–2 working days) for £1
- Upgrade to DPD UK Next Day (1 working day) for £3
Please note that we no longer provide delivery to Northern Ireland
Orders Under £40 (Weight-Based Pricing)
Up to 2kg:
- Royal Mail Tracked 48 (2–3 working days): £3.99
- Royal Mail Tracked 24 (1–2 working days): £4.99
- DPD UK Next Day (1 working day): £7.99
Over 2kg:
- Royal Mail Tracked 48 (2–3 working days): £4.99
- Royal Mail Tracked 24 (1–2 working days): £5.99
- DPD UK Next Day (1 working day): £7.99
Weights are based on an average per product and estimated packaging.
If a chosen delivery service isn’t available in your area, we’ll arrange the best alternative on your behalf. We’ll always let you know of any changes, and if the replacement service costs less, we’ll refund you the difference.
Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return to receive a refund, minus the cost of the return postage.
For full information about deliveries
For full information about returns